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Terms and Conditions

THIS ENGAGEMENT AGREEMENT (the “Agreement”) between Spearhead Media, LLC (the “Company”) on the one hand, and you, (the “Client”) on the other, with regard to the Company providing photography and/or videography services in connection with certain real estate properties (the “Project”). For good and valuable consideration, the parties hereby agree as follows:

  • Raw footage and photos for the Project remain the sole property of Spearhead Media LLC.
  • Spearhead Media LLC may use the video and/or photos aka the “Deliverables” in connection with the promotion of its business, including, but not limited to portfolios, exhibitions, promotional websites, posting them on the Spearhead Media’s social media accounts, including but not limited Facebook, Twitter, and Instagram, and other non-commercial uses.
  • Spearhead Media LLC reserves the right to produce a “Director’s Cut” of the Deliverables, with all creative aspects subject to the Spearhead Media’s sole discretion.
  • The project’s budget for “Standard” and “Premium” Video packages includes one (1) “Minor Revision” for the full length video produced. “Minor Revisions” are defined as one (1) hour of editing time.
  • After 1 Minor Revision, client may request additional changes, which will be billed at a rate of $200 per hour.
  • The project’s budget for the “Day to Night” Video package includes two (2) “Minor Revisions” for the full length video produced. “Minor Revisions” are defined as one (1) hour of editing time.
  • After 2 Minor Revisions, client may request additional changes, which will be billed at a rate of $200 per hour.
  • If the client requests Spearhead Media LLC to return to any of the property locations to shoot additional footage for any reason, the client agrees to pay Spearhead Media LCC an additional fee of $200 per hour at a 2 minimum while on site.
  • “Standard”, “Premium”, and “Day to Night” Videos all have a 7 day turn around given all assets (headshots, logos, contact info, etc) have been provided.
  • “Standard Photos” and “Aerial Photos” have a 2 day turn around.

 

Spearhead Media deletes all files within 3 months of shoot date.

 

CANCELLATION | RESCHEDULING | DELAY POLICIES

 

Cancellation with videographer on site:

  • If 50% deposit has been made, deposit is non refundable.
  • If full amount has been paid, 50% is non refundable.
  • If no deposit has been made, client will owe 50% of total due.

 

Cancellation within 24 hours of shoot:

  • If 50% deposit has been made, half of the deposit will be refunded.
  • If full amount has been paid, 75% is refundable.
  • If no deposit has been made, client will owe 25% of total due.
  • Cancellation applies to original booking date.

 

Same Day Cancellation:

  • No refund of deposit.
  • Cancellation applies to original booking date.

 

Cancellation within 48 hours of shoot:

  • If 50% deposit has been made, 80% of the deposit will be refunded.
  • If full amount has been paid, 90% is refundable.
  • If no deposit has been made, client will owe 10% of total due.
  • Cancellation applies to original booking date.

 

Miscellaneous Cancellation Policy:

  • If a booking is made with the intent of cancellation, a max of 50% of the total amount will be refunded.

 

Rescheduling Policy:

  • Rescheduling due to weather on shoot day (Must reschedule shoot) – No charge.
  • Rescheduling fee within 24 hours (not weather related) – $75.
  • Must reschedule within 1 week to be considered a reschedule and not a cancellation.
  • Onsite reschedule. – $200

 

Delay Policy:

  • Delay of 30 mins total due to workers on site, property not ready for shoot, etc. – 10% of total amount due for the property will be added to the total.
  • Delay of 45 mins total due to workers on site, property not ready for shoot, etc. – 20% of total amount due for the property will be added to the total.
  • Delay of 1 hr our more total due to workers on site, property not ready for shoot, etc. – This will be considered an onsite reschedule. Fee will be 20% of total amount due or $200 (whichever is greater).

 

Late Payment Fee:

  • Invoices 60 days late will incur a 20% late fee.
  • Invoices 90 days late will incur a 30% late fee.
  • Invoices 120 days late will incur a 40% late fee.