Compare Spearhead Media Video ServicesAll video services: drone video, color correction, and custom titles.
Compare Spearhead Media Photo ServicesAll photo services include: high quality editing, high resolution and MLS resolution photos and sky replacement (if necessary)
FAQSCommon Questions about our real estate booking services and addons. Please review these before booking/confirming your booking.
Do videos include drone footage?
Yes, All videos include aerial drone footage, unless the property is in restricted airspace. If the property is in restricted airspace, we attempt to apply for clearance from the FAA. If we are denied from the FAA, we film exteriors from the ground. This is uncommon, as most requests are accepted by the FAA unless the property is in extreme proximity to airports, navy bases, etc.
Does standard photography include aerial drone photography?
Drone photography can be booked as an add-on for $200 when booked with another service.
Are amenities included in Standard Photography?
No, Amenities can be booked as an add-on for $100 when booked with another service.
What is Premium Architectural Photography?
Premium Architectural Photography is the highest tier offering for high end properties. It includes detail shots, both horizontal wide coverage and vertical images for marketing materials, social media, etc. Premium Architectural Photography also includes Twilight ground and Aerial photography at no extra charge.
What is Standard Photography?
Standard Photography is wide angle coverage of the property/home. We cover mainly every area of the house, except for small closets and rooms undesired by the client. We do not typically shoot garages unless specifically requested by our client. Standard Photography does not include aerial photography, detail shots, or premium architectural photography. However, drone photography, detail shots, amenities and more can be added as an add-on at the time of booking.
What is the Enhanced Matterport add on?
The Enhanced Matterport Add-on includes an easy to play slideshow within the Matterport model. Rather than making your way through the model by clicking, clients can click once on the play button and will see a slideshow of the best looking scans of the home. Enhance Matterport also includes 360 Images compatible with facebook posts and other social media platforms. Perhaps the best part of enhanced Matterport is the ability to add mattertags. These are small blue buttons throughout the property used to describe stand out features of the home via text, photo or video. You can use mattertags to redirect clients to other promotional material as well.
How many photos are delivered with Standard Photography?
On average, 25-50 photos. However, some properties will receive 50-100+ photos depending on the specific needs of the property, size, and add-ons booked at the time of placing an order.
What is Twilight Photography?
Twilight Photography is one of the most effective and popular ways to make your listing stand out from the rest. The photos are taken roughly 20 minutes before sunset until 20-30 minutes after sunset. All lights available in the home, including landscape and driveway lights, need to be turned on for the best results. Twilight photography does not include full coverage of the home. We focus on the best angles of the home or “hero shots”. Typically this is a combination of exterior photos, view shots, pool and backyard photos and interior main room shots with views from prominent windows.
What is the turnaround time for a standard video?
Typically 48 – 72 Hrs. For larger properties and more demanding videos, turnaround times can extend 3-5 days, although the vast majority of our videos are delivered in 72 Hrs.
What is the turnaround time for photos?
Typically 12-20 hours. However, depending on the scale of the job, and intricacy of the editing required, turnaround times can extend to 48 hours and in rare cases up to 72 hours for premium architectural photography jobs.
What is the turnaround time for a premium and premium sunset & twilight video?
Typically 72 Hrs
What is the turnaround time for a Day to Night video?
Typically 1 Week
Can I reschedule due to bad weather?
Yes, we are happy to reschedule at no charge if the call is made at least 45 minutes before the shoot.
Can I rearrange furniture and staging during the shoot?
No, the property should be in shoot ready condition when the photographer arrives on site. We do our best to keep an eye out for out of place items and will at times be able to make small adjustments, but for best results we require that the property is in shoot ready condition by the time we arrive.
Can I have stagers, cleaning crew or workers on site during the shoot.
No, this will result in an on-site reschedule.
Can I have my photographer take photos at the same time Spearhead Media is shooting video or matterport?
No, we ask that Spearhead Media is onsite without other photographers.